Terms of Service

TERMS OF SERVICE

London Crafts

This document governs the use of the website and the services offered. Please read it carefully before accessing or using the site. By accessing it, you accept all of the terms and conditions described below.

Governed by the laws of England and Wales | Contact: info@london-crafts.co.uk

20 — Sections ENGLAND AND WALES — Governing law BUSINESS EMAIL — Contact

GENERAL OVERVIEW

This website is operated by London Crafts. The terms "we", "our" and "us" refer to London Crafts. By visiting the website and/or purchasing products, the user accepts these Terms of Service, including all additional terms and policies referenced here or accessible via a hyperlink.

These Terms of Service apply to all users of the website, including browsers, suppliers, customers, merchants and/or content providers.

Please read these Terms of Service carefully before accessing or using the website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, do not access the website and do not use the Services.

We reserve the right to update, change or replace any part of these Terms of Service. It is your responsibility to check periodically for changes.

Nothing in these Terms of Service affects your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Section 1 — ONLINE STORE TERMS

By accepting these Terms of Service, the user confirms that they are at least the age of majority in their country or region of residence, and that they have given us permission to allow any of their minor dependants to use this website.

  • You may not use our products for any illegal or unauthorised purpose.
  • You may not breach any laws in your jurisdiction, including copyright laws.
  • The transmission of worms, viruses or any code of a destructive nature is prohibited.
  • A breach of any of the Terms will result in immediate termination of the Services.

Section 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time and for any reason. The user acknowledges that Content (excluding credit card information) is transmitted unencrypted and may involve transmission over various networks.

Credit card information is always encrypted during transfer over networks. The user agrees not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.

Section 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this website is not accurate, complete or current. The content of this website is provided for general information only and should not be relied upon as the sole basis for making decisions.

This site may contain certain historical information which, by its nature, is not current. We reserve the right to modify the content of this site at any time, with no obligation to update the information.

Section 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change. We reserve the right to modify or discontinue the Service at any time without notice. We will not be liable to the user or to any third party for any modification, price change, suspension or discontinuation of the service.

Formation of the contract: The presentation of products in the online store does not constitute a legally binding offer, but a non-binding online catalogue. By clicking "Buy", the user makes an offer to conclude a contract of sale. The email acknowledging receipt does not constitute acceptance of the contract.

Warranty: Statutory warranty rights apply, including your rights under the Consumer Rights Act 2015 to goods that are of satisfactory quality, fit for purpose and as described.

Section 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products may be available in limited quantities and can only be returned or exchanged in accordance with our return policy.

All our products are shipped directly to the consumer by our supplier in China. All charges such as customs duties, import VAT or handling fees are the responsibility of the consumer.

  • We do not guarantee that the colours displayed on your screen accurately reflect the actual colours of the product.
  • We reserve the right to limit the sale of products to any person, geographic region or jurisdiction.
  • Any offer of a product or service on this website is void where prohibited by law.

Section 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. If an order is changed or cancelled, we will attempt to notify you using the email or billing address provided.

The user agrees to provide current, complete and accurate purchase and account information. They also agree to update account information promptly, including email addresses and card numbers.

Section 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control or authority. The user acknowledges that these tools are provided "as is" and "as available", without any warranty or endorsement on our part.

Any use of optional tools is at your own risk. You should ensure that you are familiar with and accept the terms on which those tools are offered by the relevant third-party provider.

Section 8 — LINKS TO THIRD-PARTY PROVIDERS

Certain content, products and services available via our Service may include material from third parties. Third-party links on this website may direct you to external websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of these third-party websites. We accept no liability for third-party content, products or services. Complaints regarding third-party products should be directed to the relevant provider.

Section 9 — COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send certain unsolicited submissions or materials, you agree that we may edit, copy, publish, distribute, translate and use those comments in any medium and at any time, without restriction.

  • We are under no obligation to keep any comment confidential.
  • We are under no obligation to pay compensation for comments.
  • We are under no obligation to respond to comments.

Comments must not violate the rights of third parties, including copyright, trademark or privacy rights. The user is solely responsible for their comments and their accuracy. Any additional customs charges or import duties are not included in the price and are the responsibility of the customer.

Section 10 — PERSONAL INFORMATION

The submission of personal information through the store is governed by our Privacy Policy. Please see our Privacy Policy for further details.

Section 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website or in our service that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times and availability.

We reserve the right to correct any error, inaccuracy or omission, and to change or update information at any time without prior notice, including after an order has been submitted.

Section 12 — PROHIBITED USES

In addition to the prohibitions set out in the Terms of Service, the user is prohibited from using the website or its Content:

  • For any unlawful or unauthorised purpose.
  • To encourage or take part in any unlawful activity.
  • To violate any international, federal or local regulations, rules or laws.
  • To infringe our intellectual property rights or those of third parties.
  • To harass, abuse, insult, defame or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin or disability.
  • To provide false or misleading information.
  • To upload or transmit viruses or any other malicious code.
  • To collect or track the personal information of others.
  • To interfere with or circumvent the security features of the Service.

We reserve the right to terminate use of the Service in the event of a breach of any of these prohibited uses.

Section 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free. We do not guarantee that the results obtained will be accurate or reliable.

The user expressly agrees that use of the Service is at their own risk. The Service is provided "as is" and "as available", without any representation, warranty or condition, express or implied.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales. Where liability can lawfully be limited, our liability is limited to the maximum extent permitted by law.

Section 14 — INDEMNIFICATION

The user agrees to indemnify, defend and hold harmless London Crafts and its partners, employees, officers, agents, contractors, licensors, service providers, subcontractors, suppliers and interns from any claim or demand, including reasonable legal fees, arising from a breach of these Terms of Service or a breach of any law or the rights of a third party.

Section 15 — SEVERABILITY

In the event that any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law. The unenforceable part shall be deemed severable from these Terms of Service, without affecting the validity and enforceability of the remaining provisions.

Section 16 — TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this Agreement. These Terms of Service remain in force until terminated by you or by us.

If, at our sole discretion, you breach or we suspect that you have breached any term, we may terminate this Agreement at any time without notice. You will remain liable for all amounts due up to the date of termination.

Section 17 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules published by us on this website constitute the entire agreement and understanding between you and us, governing your use of the Service, and supersede all prior agreements, communications and proposals.

Section 18 — GOVERNING LAW

Jurisdiction: England and Wales

These Terms of Service and any separate agreement by which we provide you with Services shall be governed by and construed in accordance with the laws of England and Wales.

Section 19 — CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service.

It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 20 — CONTACT DETAILS

Questions about the Terms of Service should be sent to:

Contact email: info@london-crafts.co.uk

SUMMARY OF THE TERMS OF SERVICE

▶ Governing law — England and Wales ▶ Liability — Service provided "as is" — no guarantee of results ▶ Prohibited uses — Unlawful purposes, viruses, discrimination, false information ▶ Warranty rights — Statutory warranty rights apply (Consumer Rights Act 2015) ▶ Customs and import — Responsibility of the consumer — shipped from China ▶ Contact — info@london-crafts.co.uk