25th Anniversary Sale
BUY 2
-20%
BUY 3
-25%
BUY 4
-30%
Frequently Asked Questions
When will my order be dispatched, and how long will delivery take?
All orders are processed on the next working day after purchase. Delivery takes 8–10 working days, depending on the destination. As soon as your order has been received, you will be sent a tracking number.
All orders are processed on the next working day after purchase. Delivery takes 8–10 working days, depending on the destination. As soon as your order has been received, you will be sent a tracking number.
Can I return a product if I don’t like it or if it doesn’t fit me?
Yes, you have 30 days to request a refund. The item must be unused, in new condition and with all original labels.
Yes, you have 30 days to request a refund. The item must be unused, in new condition and with all original labels.
What payment methods are accepted?
We accept Visa, Mastercard, Google Pay, Apple Pay and American Express.
We accept Visa, Mastercard, Google Pay, Apple Pay and American Express.
What happens if the product doesn't meet my expectations?
If you are not satisfied, you can return the product within 30 days. Please contact us and we will explain the procedure to you.
If you are not satisfied, you can return the product within 30 days. Please contact us and we will explain the procedure to you.
How can I contact you for help?
You can contact us at the following email address: info@london-crafts.co.uk We’ll be happy to help.
You can contact us at the following email address: info@london-crafts.co.uk We’ll be happy to help.
FREE DELIVERY WITH ROYAL MAIL
All your orders are delivered safely with tracking through Royal Mail.
SECURE PAYMENT
Pay securely with all credit cards, PayPal, Apple Pay or Google Pay.
30-DAY RETURN POLICY
Return your items without worry within 30 days of purchase.