Shipping Policy

SHIPPING POLICY

London Crafts

Free delivery on all orders. Processing within 1 to 3 working days. Delivery within 8 to 12 working days.

1 to 3 working days — Processing 8 to 12 working days — Delivery FREE delivery — No minimum spend

Order placed — Immediately >> Processing — 1 to 3 working days >> Dispatch — After processing >> Delivery — 8 to 12 working days

DELIVERY TIMES

Below you will find the average delivery times for all our orders:

Stage: Order processing Time: 1 to 3 working days (this may take longer if the order is placed on a Friday evening or over the weekend)

Stage: Estimated delivery Time: 8 to 12 working days after dispatch

HOW TO PLACE AN ORDER

Ordering at London Crafts is as simple as possible. Follow the steps below:

1. Product Go to the product page and add the item you want to your basket by clicking the black "Add to cart" button. Check that you have selected the correct variants.

2. Checkout Click "Check out". On the information page, enter the correct address details. Once these are filled in correctly, click "Continue to shipping".

3. Check On the shipping page, review the address details you entered. It states there that all deliveries are completely free. Click "Continue to payment".

4. Payment Select your preferred payment method. All payments are SSL encrypted — you can always rely on a secure payment environment.

5. Confirm Click "Complete order" and you will be redirected to the payment method you chose. Follow the instructions to finish. If you have any problems, contact us.

PAYMENT METHODS

At London Crafts, all payment methods are SSL encrypted, which means you can always rely on a secure payment environment.

Credit and debit cards — AMEX · Mastercard · Maestro · Visa PayPal — PayPal account Apple Pay — Digital wallet Google Pay — Digital wallet SSL — All payments encrypted

SHIPPING COSTS

We cover the shipping costs on all orders.

All our products are delivered door to door, 100% free of charge. No minimum order value is required.

CUSTOMS AND IMPORT CHARGES

Our products are shipped from outside the United Kingdom. Any import VAT, customs duties or handling charges that may apply are not included in the product price and are the responsibility of the customer.

DISPATCH OF YOUR ORDER

Found the perfect piece or accessory on our website? We want you to enjoy it as quickly as possible! That is why we make sure your order is processed and dispatched as soon as we can.

In order to offer fair prices on our products, we have chosen to group orders in large quantities and dispatch them together once we reach the minimum quantity required. Thank you for your understanding and for helping us build a better, more sustainable world.

Please note: Like many other online shops, we are in high demand and delays can occur. Please bear this in mind when placing your order. We will do our best to dispatch your order as quickly as possible.

To check whether your order can be dispatched today, contact us by email. Our service team will be happy to advise you on the best solution.